Terms of engagement.

1. Overview

These terms govern website use and commercial engagements with Consilix Ltd (“Consilix”, “we”, “us”). Specific engagements are governed by a signed statement of work (SOW) that takes precedence over these terms where they conflict.

2. Eligibility

You must be 18 or over and capable of entering a binding contract to engage Consilix commercially.

3. Engagement model

Consilix delivers against a four-stage programme — Discovery & Audit, Training & Enablement, Build Sprints and Embedded Partnership. Each stage is scoped, priced and commissioned individually. The audit is a fixed fee. Builds are fixed per workflow. The retainer is rolling monthly and cancellable with 30 days’ notice.

4. Payment

Audit fees are invoiced on start and payable within 14 days. Build fees are invoiced 50% on commencement and 50% on acceptance. Retainer fees are invoiced monthly in advance. Late payment may incur interest at the statutory rate.

5. Intellectual property

All deliverables produced under an engagement — code, prompts, documentation, configuration — are assigned to the client on payment. Consilix retains the right to reuse general know-how, patterns and non-client-specific components in future work.

6. Confidentiality

We treat client information as confidential. Where a mutual NDA is in place, it takes precedence. We do not publish named case studies without written consent.

7. Client responsibilities

You agree to provide reasonable access to people, systems and data needed to deliver the engagement and to nominate a single accountable sponsor per engagement. Delays caused by unresponsive sponsors or restricted access may extend delivery timelines.

8. Warranties and limitations

We warrant the work will be performed with reasonable skill and care. We do not warrant that any AI system is error-free, or that third-party APIs and models will remain unchanged. Where a build relies on a third-party provider, its continued operation depends on that provider.

9. Limitation of liability

To the extent permitted by law, Consilix’s total liability under any engagement is capped at the fees paid under that engagement in the six months preceding the claim. We exclude liability for indirect or consequential losses. Nothing excludes liability for fraud, death, or personal injury caused by negligence.

10. Termination

Either party may terminate for material, unremedied breach on 30 days’ written notice. Fees due for work already performed remain payable on termination.

11. Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.

12. Contact

Questions about these terms: hello@consilix.ai.